Terms of Use
Terms and Conditions for Gaming Services
1. Acceptance of Terms
By accessing and using the GermanTechWissen gaming platform ("Platform"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our services.
Important Notice
These Terms constitute a legally binding agreement between you and GermanTechWissen. Please read them carefully before using our services.
2. Eligibility and Age Verification
2.1 Age Requirements
You must be at least 18 years old to use our gaming services. By using our Platform, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into this agreement
- You are not prohibited from gambling under applicable law
- You are not self-excluded from gambling activities
2.2 Identity Verification
We reserve the right to verify your identity and age at any time. You must provide accurate and complete information when requested.
3. Account Registration and Security
3.1 Account Creation
To use our services, you must create an account by providing accurate and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Keeping your account information up to date
3.2 Account Restrictions
You may only have one account with us. Multiple accounts are prohibited and may result in account closure and forfeiture of funds.
4. Gaming Services
4.1 Available Games
We provide access to various gaming products including but not limited to:
- Slot games and casino games
- Table games and card games
- Live dealer games
- Progressive jackpot games
4.2 Game Rules and Fairness
All games are provided by licensed game developers and are regularly tested for fairness. Game rules are displayed within each game and must be followed.
Important Gaming Information
Gambling involves risk. You should never gamble more than you can afford to lose. All games are based on random number generation to ensure fair play.
5. Deposits and Withdrawals
5.1 Deposits
You may deposit funds into your account using approved payment methods. All deposits are subject to:
- Minimum and maximum deposit limits
- Payment method verification
- Anti-money laundering checks
- Source of funds verification (if required)
5.2 Withdrawals
Withdrawal requests are processed according to our withdrawal policy:
- Identity verification must be completed
- Withdrawal limits may apply
- Processing times vary by payment method
- Withdrawals may be subject to wagering requirements
6. Bonuses and Promotions
6.1 Bonus Terms
All bonuses and promotions are subject to specific terms and conditions, including:
- Wagering requirements
- Time limits for completion
- Game contribution percentages
- Maximum bet limits
6.2 Bonus Abuse
We reserve the right to void bonuses and close accounts if we detect bonus abuse, including but not limited to:
- Creating multiple accounts
- Using automated software
- Collusion or chip dumping
- Exploiting software errors
7. Responsible Gaming
7.1 Self-Exclusion
We provide various tools to help you gamble responsibly:
- Deposit limits (daily, weekly, monthly)
- Loss limits
- Session time limits
- Self-exclusion options
7.2 Problem Gambling Support
If you feel you have a gambling problem, please seek help from:
- GamCare: 0808 8020 133
- BeGambleAware: begambleaware.org
- Gamblers Anonymous: gamblersanonymous.org.uk
Responsible Gaming Warning
Gambling can be addictive. Please gamble responsibly and within your means. If you need help, contact the organizations listed above.
8. Prohibited Activities
The following activities are strictly prohibited:
- Underage gambling
- Money laundering or fraud
- Using automated software or bots
- Collusion or cheating
- Abusing bonuses or promotions
- Providing false information
- Circumventing security measures
9. Intellectual Property
All content on our Platform, including games, graphics, text, and software, is protected by intellectual property laws. You may not:
- Copy, modify, or distribute our content
- Reverse engineer our software
- Use our trademarks without permission
- Create derivative works
10. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for:
- Any losses resulting from gambling activities
- Technical issues or system downtime
- Third-party actions or content
- Indirect, incidental, or consequential damages
11. Termination
11.1 Account Closure
We may suspend or close your account if you:
- Violate these Terms
- Engage in prohibited activities
- Provide false information
- Fail to comply with verification requirements
11.2 Effect of Termination
Upon account closure, you will lose access to our services, and any pending transactions will be processed according to our policies.
12. Dispute Resolution
12.1 Complaints
If you have a complaint, please contact our customer support team. We will investigate and respond within 10 business days.
12.2 Alternative Dispute Resolution
If you are not satisfied with our response, you may refer your complaint to:
- UK Gambling Commission
- Alternative Dispute Resolution (ADR) providers
- Small Claims Court (for eligible claims)
13. Regulatory Information
Licensing and Regulation
GermanTechWissen is licensed and regulated by the UK Gambling Commission under license number [LICENSE NUMBER]. We operate in accordance with UK gambling laws and regulations.
14. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by:
- Posting updated Terms on our website
- Sending email notifications
- Displaying notices on our Platform
Continued use of our services after changes constitutes acceptance of the new Terms.
15. Governing Law
These Terms are governed by English law and subject to the jurisdiction of English courts.
16. Contact Information
Customer Support
Email: support@germantechwissen.com
Phone: +44 20 1234 5678
Live Chat: Available 24/7 on our website
Compliance Department
Email: compliance@germantechwissen.com
Address: [Registered UK Address]
UK Gambling Commission
Website: gamblingcommission.gov.uk
Phone: 0121 230 6666