Privacy Policy

1. Introduction

This Privacy Policy explains how GermanTechWissen ("we," "our," or "us") collects, uses, and protects your personal information when you use our gaming platform. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Identity Information: Name, date of birth, address, and government-issued ID
• Contact Information: Email address, phone number, and postal address
• Financial Information: Payment card details, bank account information, and transaction history
• Gaming Information: Game preferences, betting history, and account activity
• Technical Information: IP address, browser type, device information, and cookies

2.2 Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: To provide gaming services and process transactions
• Legal Obligation: To comply with UK gambling regulations and anti-money laundering requirements
• Legitimate Interest: To improve our services, prevent fraud, and ensure platform security
• Consent: For marketing communications and non-essential cookies

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our gaming services
• To process deposits, withdrawals, and other financial transactions
• To verify your identity and age (18+ requirement)
• To comply with regulatory requirements and prevent fraud
• To provide customer support and respond to inquiries
• To improve our platform and develop new features
• To send important service updates and notifications
• To conduct responsible gambling checks and interventions

4. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Payment processors, cloud hosting providers, and customer support tools
• Regulatory Authorities: UK Gambling Commission and other relevant authorities
• Law Enforcement: When required by law or to protect our legal rights
• Business Partners: Game providers and third-party service providers (with your consent)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Staff training on data protection and security
• Incident response procedures and breach notification

6. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Rights Related to Automated Decision Making: Human review of automated decisions

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our gaming services
• Comply with legal and regulatory requirements (typically 7 years for gambling records)
• Resolve disputes and enforce our agreements
• Prevent fraud and ensure platform security

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences or our cookie consent banner.

9. Marketing Communications

We may send you marketing communications if you have provided consent. You can opt out at any time by:

• Clicking the unsubscribe link in our emails
• Updating your preferences in your account settings
• Contacting our customer support team

10. Children's Privacy

Our services are strictly for users aged 18 and over. We do not knowingly collect personal information from minors. If we become aware that we have collected data from someone under 18, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

12. Contact Us